Here are some of our most commonly asked questions.
If you have any further queries please feel free to contact us directly on 9418 7007
or email us at email@example.com.
Q: Do you need a referral to come to the clinic?
A: No, you don’t need a referral to come and see us although we welcome referrals from all health professionals.
Q: How long is the first appointment?
A: It may vary, but generally speaking, the first appointment usually takes 30 minutes. Follow-up appointments are usually between 20-30 minutes.
Q: What should you bring to your first appointment?
A: We always recommend you wear loose, comfortable clothing so we can easily assess your joints and carry out the necessary treatment. It is also very useful to bring the following:
– Previous scans or images (Ultrasound, X-ray and MRI / CT Imaging
– Range of footwear (work shoes/boots, casual and running shoes)
– Previous orthotics or insoles
Q: Why is visiting the podiatrist so important?
A: Visiting a podiatrist on a regular basis is important to ensure any underlying issues are addressed before they become much bigger problems. It is also beneficial to get appropriate footcare tips, footwear advice and have a general tidy up.
Podiatrists are important because they:
- Can make recommendations on footwear
- Carry out soft tissue techniques to relieve pain
- Can cut your toenails and remove hard skin
- Can give you advice on sitting and sleeping positions
- Can give you orthotics to help support and align your body
- Surgically remove ingrown toenails
- Give you exercises to help aid in your recovery
Q: Does Medicare cover podiatry?
A: Medicare rebates are only available to eligible individuals with a specialised plan from their GP. Talk to your GP if you have a chronic disease as you may be eligible for up to 5 visits per year.
Q: Do you have HICAPS?
A: Yes . We have onsite claiming for your convenience just bring your health fund card with you to your appointment.
Q: At what age should I start taking my child to see a podiatrist?
A: We recommend you bring your children in at any age if you have any concerns, even young infants who may have unusual shaped feet or toes. You may also want some advice on footwear or have your child assessed if you have a family history of flat feet, toewalking or other health conditions. Early intervention is key to our little ones development.
Q: Do you only treat the feet?
A: No, our podiatrists look at the whole body and are trained in treating conditions of the legs, knees and hips. Our treatment will often directly relieve conditions further up the body. We also refer to our fellow health professionals and work with them to ensure you reach the best outcomes.
Q: How many visits do I usually need?
A: It may vary, but generally speaking between 6-12 consults with new issues although we expect you will experience an improvement within the first 1-2 sessions. We base your treatment program and number of visits around your progress so if you are improving quickly we will extend the time between your visits.
Q: How long do orthotics last?
A: Your orthotics should be reviewed every 12 months and replaced or recovered around that time . Health funds also allow up to one new pair of custom-made orthotics per year so it is a great way to add different orthotics to your collection which can be made according to the type of shoe you would like to fit them into.
Q: Do you do diabetic assessments?
A: Yes we carry out diabetic assessments and recommend you have these done annually to ensure your feet are in optimum shape.